Cancellation policy
Subscriptions
At L’ATHENE, we want your shopping experience to be flexible, transparent, and worry-free. Our products are available as subscriptions. Below you’ll find details on how subscriptions work and how to manage or cancel your order.
When you purchase a subscription, you’ll receive automatic repeat deliveries of your selected product based on the delivery frequency and duration you choose at checkout.
-
Your payment details are stored securely, and you’ll be charged automatically for each renewal period unless you choose to prepay in advance.
-
Some subscriptions auto-renew at the end of their term to ensure uninterrupted delivery. If you don’t wish to renew, you may cancel before your next billing date.
-
You may pause, skip, change, or cancel your subscription at any time.
How to Manage Your Subscription
You can easily manage your subscription at any time by:
1. Clicking the “Manage Subscription” link in your order confirmation or renewal email.
2. Logging into your L’ATHENE account at www.lathene.com and selecting “My Account → Manage Subscriptions.”
3. Or contacting us directly at info@lathene.com for personalized assistance.
Changes or cancellations made after an order has been processed or shipped will take effect on the next renewal cycle.
Please see our Return & Refund Policy for information about returns or exchanges on subscription items.
Additional Terms
-
All subscriptions orders are subject to L’ATHENE’s Return & Refund Policy.
-
L’ATHENE reserves the right to update or modify these policies at any time to remain compliant with U.S. consumer protection laws and payment processor requirements.
-
For assistance with any purchase type, please contact our Customer Care Team:
info@lathene.com